A Black laboratory professional carefully preparing a test sample

Diagnostic & Laboratory Services

Testing to support better healthcare decisions.

Diagnostic and laboratory support for patients who need testing as part of assessment, monitoring or ongoing care.

AvailabilityBulawayo · Confirm the requested test and preparation before visiting.

Essential information

Before diagnostic testing.

Support
Diagnostic and laboratory testing based on the healthcare request.
Access
Direct testing or referral depending on the test required.
Before testing
Confirm availability and preparation for the specific test.

Diagnostic and laboratory support

Information that helps guide care.

Laboratory and diagnostic services support healthcare professionals in assessing, monitoring and managing patient care. Rugare Medical provides access to diagnostic and laboratory support, including blood testing and rapid diagnostic testing.

This service may help if:

  • A GP has requested further investigation
  • A physician or specialist has requested testing
  • You have been given a laboratory request
  • Testing forms part of your ongoing healthcare
  • Your healthcare professional needs additional information to guide your care
Laboratory professionals preparing samples and reviewing a diagnostic test request

Blood Testing

Blood testing where required as part of patient assessment or ongoing healthcare.

Rapid Diagnostic Testing

On-site rapid diagnostic testing where appropriate and available.

Laboratory Investigations

Laboratory support for investigations requested as part of a patient’s healthcare.

Diagnostic Support

Testing and diagnostic information used to support clinical assessment and treatment decisions.

How testing works

Confirm the test before you visit.

Preparation and the route for receiving or discussing results depend on the requested test.

  1. 1

    Confirm the test

    Contact Rugare Medical or follow the instructions provided by your healthcare professional.

  2. 2

    Confirm requirements

    The team will advise whether a referral, preparation or other information is required.

  3. 3

    Complete testing

    Attend for sample collection or testing as arranged.

  4. 4

    Results and follow-up

    Results are handled according to the applicable clinical process and can support the next stage of your care.

Direct or referral access

The right route depends on the test requested.

Some testing is available directly. Other requests may require referral or coordination with another provider.

Direct testing

The team confirms tests currently available through Rugare Medical.

Referral coordination

If another route is required, the team explains the appropriate next step.

Medical Insurance & Payment

Confirm cover and payment before care.

If you are using medical insurance, provide your membership details when arranging care. The team can help confirm applicable benefits, authorisation requirements and any amount you may need to pay.

Before your test

Confirm the instructions for your specific test.

  • A valid identification document
  • Your laboratory request or referral, if applicable
  • Your medical insurance details
  • Relevant instructions provided by your healthcare professional

The team will tell you if anything else is needed when confirming your visit.

Common questions

Practical answers before you contact us.

Contact the team if your question is specific to your care or current availability.

Do I need a referral?

Requirements depend on the test. Contact Rugare Medical to confirm.

Can I use Medical Insurance?

Diagnostic benefits vary by Medical Insurance plan. Confirm applicable cover and authorisation requirements before testing.

Do I need to prepare before a test?

Some investigations require preparation and others do not. Follow the instructions provided by the healthcare team.

How do I arrange testing?

Contact Rugare Medical and provide information about the test or referral where available.

Laboratory enquiries

Need help arranging a test?

Contact our team to confirm the appropriate diagnostic service and any preparation required.

This is a request, not a confirmed appointment. The Rugare Medical team will contact you to confirm the arrangements.

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