The patient waiting area beside Renal Room One at Rugare Medical

Dedicated Dialysis Unit

Dialysis care, day and night.

24-hour dialysis with Haemodialysis (HD), Haemodiafiltration (HDF), patient assessment and ongoing kidney-care support in Bulawayo.

AvailabilityOpen 24/7 · HD & HDF available · Bulawayo, Zimbabwe. Treatment requires assessment and confirmed scheduling.

Essential information

Dialysis care at a glance.

Availability
Open 24 hours, seven days a week. Treatment requires assessment and confirmed scheduling.
Dialysis modes
Haemodialysis (HD) and Haemodiafiltration (HDF), according to clinical assessment and prescribed requirements.
Practical support
Medical Insurance guidance, scheduling support and pre-arranged patient transport where required.

Dialysis Treatment Options

Dialysis care based on individual treatment needs.

Rugare Medical provides different dialysis modalities according to the patient’s clinical assessment and prescribed treatment plan.

This service may help if:

  • You are starting dialysis and need assessment or scheduling support.
  • You need to continue an existing dialysis treatment plan.
  • You are helping a family member arrange ongoing kidney care.
A Black Zimbabwean dialysis patient speaking with a renal nurse during treatment

Haemodialysis (HD)

Scheduled dialysis treatment based on clinical assessment and the prescribed treatment plan.

Haemodiafiltration (HDF)

A specialised dialysis modality available where clinically appropriate and prescribed as part of the patient’s treatment.

Patient Assessments

Clinical assessment before treatment to establish the appropriate dialysis plan and practical requirements.

Kidney Care Support

Ongoing support for patients living with chronic kidney disease and requiring regular dialysis.

Specialist Consultations

Access to specialist kidney-care consultations where the patient’s assessment or treatment plan requires further clinical input.

Treatment Planning

Support with dialysis modality, treatment schedule and ongoing practical arrangements.

Patient Transport

Pre-arranged pickup and drop-off support for dialysis patients who need assistance reaching the unit.

Your dialysis journey

From first contact to ongoing care.

Assessment comes first, followed by a treatment plan and confirmed practical arrangements.

  1. 1

    Contact the Dialysis Team

    Tell us you need dialysis care or ongoing treatment support.

  2. 2

    Assessment

    Provide your referral or available medical information and complete the required patient assessment.

  3. 3

    Treatment plan

    The clinical team discusses the recommended treatment plan and schedule with you.

  4. 4

    Confirm arrangements

    Confirm medical insurance or payment requirements, transport where needed and your treatment time.

  5. 5

    Begin ongoing care

    Attend your scheduled sessions and continue with the agreed follow-up plan.

Practical support

Treatment involves more than the session itself.

Our team can help patients understand scheduling, medical insurance requirements and transport arrangements before treatment.

Transport

Pickup and drop-off transport can be arranged in advance for patients who need assistance reaching the unit.

Scheduling

Treatment times are arranged according to your assessment and recommended dialysis schedule.

Medical Insurance & Payment

Confirm cover and payment before care.

If you are using medical insurance, provide your membership details when arranging care. The team can help confirm applicable benefits, authorisation requirements and any amount you may need to pay.

Before your first dialysis visit

Bring the information needed to plan your care.

  • Your identification.
  • A referral or available medical records.
  • Current medication information.
  • Medical insurance details if you are using cover.

The Dialysis team will advise if anything additional is required before your scheduled treatment.

Common questions

Practical answers before you contact us.

Contact the team if your question is specific to your care or current availability.

What types of dialysis does Rugare Medical provide?

Rugare Medical provides both Haemodialysis (HD) and Haemodiafiltration (HDF). The appropriate dialysis modality is determined according to the patient’s clinical assessment and prescribed treatment plan.

Is HDF available at Rugare Medical?

Yes. Haemodiafiltration (HDF) is available as part of Rugare Medical’s dialysis services where clinically appropriate and prescribed for the patient.

Do I need an assessment before starting treatment?

Yes. The team reviews your referral or available medical information and completes the required assessment before confirming treatment.

Can I use Medical Insurance?

Medical Insurance may be used where your benefits apply. Contact the team to confirm cover, authorisation requirements and any amount you may need to pay.

How do I arrange a dialysis session?

Send an appointment request or call the general Rugare Medical line. The Dialysis team will guide you through assessment, scheduling and payment or Medical Insurance arrangements.

Is patient transport available?

Pickup and drop-off support can be arranged in advance. Confirm availability and collection details when scheduling treatment.

Dialysis appointments

Ready to arrange your dialysis care?

Our Dialysis team can assist with assessment, HD or HDF treatment planning, scheduling, Medical Insurance requirements and transport arrangements.

Online appointment requests are reviewed by the Rugare Medical team and are not confirmed until we contact you.

Book a Session Call the Team

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