Essential information
Before you visit the Pharmacy.
- Opening hours
- Monday–Friday, 8:00am–10:00pm. Saturday, 8:00am–5:00pm.
- Medication
- Prescription, acute, chronic and over-the-counter medicines.
- Before you visit
- Contact the Pharmacy to confirm availability and prescription requirements.
Pharmacy services
Medicines and support for day-to-day care.
Our Pharmacy team helps with prescriptions, everyday medicines and ongoing medication. Contact us before travelling so we can confirm availability and anything you need to bring.
Prescription medicines
Dispensing against a valid prescription, with clear guidance on collection and use.
Everyday medicines
Acute and over-the-counter medication for common short-term healthcare needs.
Chronic medication
Ongoing medication support for people managing long-term health conditions.
Collection and delivery
Collect from Rugare Medical Pharmacy or ask whether delivery is available in your area.
Getting your medication
How to arrange collection or delivery.
We confirm the medicine, any prescription requirements and the practical arrangements before your order is completed.
- 1
Tell us what you need
Share the medicine name and provide a valid prescription where required.
- 2
Confirm the details
The Pharmacy team confirms availability, payment or Medical Insurance requirements and any delivery charge.
- 3
Collect or receive delivery
Collect your medication or use an agreed delivery arrangement where available.
Prescription, collection and delivery
Confirm the details before you travel.
Medicine availability can change. Contact the Pharmacy first, especially when you need a prescription medicine, chronic medication or delivery.
Prescription medicines
Bring or provide a valid prescription where required. The team will confirm availability before collection.
Delivery arrangements
Delivery may be available depending on your area. Timing and any delivery charge are confirmed before the order is finalised.
Online Pharmacy
Online ordering is coming soon.
You can preview the online Pharmacy page. For medication requests today, contact the Pharmacy team directly.
Medical Insurance & Payment
Confirm cover and payment before care.
If you intend to use Medical Insurance for medication, provide your membership details when making your enquiry. Applicable benefits, limits, authorisation and any patient contribution should be confirmed before the medication is supplied.
Common questions
Practical answers before you contact us.
Contact the team if your question is specific to your care or current availability.
Do you provide both acute and chronic medication?
Yes. Rugare Medical Pharmacy assists patients with both acute and chronic medication, subject to prescription requirements and medicine availability.
Do I need a prescription?
Prescription medicines are supplied when a valid prescription is provided. Some over-the-counter medicines do not require a prescription.
Can I get my chronic medication from Rugare Medical Pharmacy?
Rugare Medical Pharmacy supports patients with chronic medication. Contact the Pharmacy team to confirm availability and any prescription requirements.
Is delivery available?
Delivery may be available depending on your area. Contact the Pharmacy team before ordering to confirm whether your area is covered, the expected delivery time, the delivery charge and medication availability.
How much does delivery cost?
Delivery charges may vary depending on the applicable arrangement or location. The Pharmacy team will confirm the charge before you place the order.
Can I use Medical Insurance?
Medical Insurance may be used where applicable. Contact the Pharmacy team with your membership details so applicable benefits and requirements can be confirmed.
What should I have ready when I contact the Pharmacy?
Have the medicine name, a valid prescription where required, your Medical Insurance details if you are using cover, and your location if you are asking about delivery.
Can I order through the online Pharmacy?
The online Pharmacy is being prepared. Until it opens, contact the Pharmacy team directly to confirm medication availability, collection or delivery.
Rugare Medical Pharmacy
Need help with medication?
Tell us which medicine you need. We will confirm availability, prescription requirements and the next step.