Essential information
How home care works.
- Assessment
- Care begins with an assessment of the patient and home setting.
- Support
- Nursing, doctor visits and ongoing home support where appropriate.
- Scheduling
- Visits follow the agreed care plan and confirmed availability.
Care at home
Healthcare planned around the patient.
Home Based Care supports patients who may need professional nursing, medical visits, recovery support or continued healthcare assistance at home. Care arrangements are based on the patient’s needs and appropriate clinical assessment.
This service may help if:
- Older people who need healthcare support.
- Patients recovering after hospital care or surgery.
- People managing ongoing health conditions or requiring nursing support.
- Families supporting someone who needs regular care.
Home Nursing
Professional nursing care delivered at home according to the patient’s agreed care needs.
Doctor Home Visits
Medical visits may be arranged where appropriate and available.
Post-Hospital Support
Support for patients continuing their recovery after discharge from hospital.
Post-Surgery Care
Healthcare assistance for patients recovering after surgery.
Older Persons Care
Healthcare and practical support for older patients who require ongoing assistance at home.
Ongoing Condition Support
Support for people managing long-term healthcare needs.
How home care works
Assessment comes before the care plan.
We first understand what is needed, then confirm the visits, costs and practical arrangements.
- 1
Contact Rugare Medical
Tell us about the type of Home Based Care support required.
- 2
Assessment
The patient’s needs are reviewed to help determine the appropriate care arrangement.
- 3
Care plan
The team discusses the recommended care and practical arrangements.
- 4
Scheduling and costs
Confirm available scheduling, payment and Medical Insurance arrangements where applicable.
- 5
Care at home
Care begins according to the agreed plan.
- 6
Review
The care arrangement may be reviewed as the patient’s needs change.
Care planning and family support
A care plan everyone can understand.
The care plan sets out the support to be provided, visit frequency and how the family or carer will stay informed.
Physiotherapy Support
Physiotherapy may form part of a patient’s care plan where appropriate and available.
Medication Support
Practical assistance with agreed medication routines and care requirements.
Caregiver & Family Support
Guidance to help families understand and support the patient’s care arrangements.
Medical Insurance & Payment
Confirm cover and payment before care.
If you are using medical insurance, provide your membership details when arranging care. The team can help confirm applicable benefits, authorisation requirements and any amount you may need to pay.
Before your home assessment
Be ready to explain the support needed.
- The patient’s address and service area.
- Available medical records or discharge information.
- Current medicines and known allergies.
- The family or carer contact who will help coordinate visits.
The team will tell you if anything else is needed when confirming your visit.
Common questions
Practical answers before you contact us.
Contact the team if your question is specific to your care or current availability.
Who is Home Based Care for?
It may be appropriate for patients needing professional healthcare support at home, including older people, patients recovering from hospital or surgery and people managing ongoing conditions.
Is an assessment required?
An assessment helps Rugare Medical understand the patient’s needs and determine an appropriate care arrangement.
Can a doctor visit the patient at home?
Doctor home visits may be arranged where appropriate and available.
Can I use Medical Insurance?
Medical Insurance may apply depending on the cover and service required. Contact the team to confirm.
How do I request Home Based Care?
Contact Rugare Medical or submit a Home Care Assessment request.
Home care assessments
Tell us what support is needed at home.
Our team will help you understand the appropriate next step and available Home Based Care arrangements.
This is a request, not a confirmed appointment. The Rugare Medical team will contact you to confirm the arrangements.